Walter Bagehot

Lombard Street : A Description of the Money Market (Wiley Investment Classic)


"I have lost track of how many times over the years I have either reread this book in its entirety or dipped into it to refresh my memory of its wisdom."—From the Foreword by Peter L. Bernstein author of Against the Gods. First published ...


Yannis V. Avgerinos

Regulating and Supervising Investment Services in the European Union


This book provides an extensive and critical assessment of the current regulatory and supervisory framework of investment services in the European Union (EU) and proposes alternative institutional structures. Recent trends in financial services at ...

Gary H. Stern, Ron J. Feldman

Too Big to Fail: The Hazards of Bank Bailouts


The potential failure of a large bank presents vexing questions for policymakers. It poses significant risks to other financial institutions, to the financial system as a whole, and possibly to the economic and social order. Because of such fears, ...

Jon Anton, David Gustin

Call Center Benchmarking


Executives are beginning to recognize the potential of the call center as a significant revenue generator, perhaps one of the surest investments they can make in enhancing and creating customer value and bottom-line profits. Return on investments ...


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