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Dianne M. Durkin The Loyalty Advantage: Essential Steps To Energize Your Company, Your Customers, Your Brand
Book DescriptionThough it may not be obvious, customer satisfaction and brand loyalty are directly connected to the passion and energy of an organization's employees. In The Loyalty Advantage , readers will learn how to create a loyalty-driven
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Sid Kemp Perfect Solutions for Difficult Employee Situations
Book Description Practical methods for solving messy problems in the office From underperformance to office romances to interpersonal conflicts, Perfect Solutions for Difficult Employee Situations gives you effective
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Richard H. Axelrod You Don't Have to Do It Alone : How to Involve Others to Get Things Done
Book DescriptionMost people in organizations tend to manage projects either as realists or humanists. You Don't Have to Do It Alone brings together the practical view of the realist and the people-oriented view of the humanist, combining the best of
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Joan C. Dessinger Confirmative Evaluation : Practical Strategies for Valuing Continuous Improvement (Tech Training Series)
Book DescriptionThis much-needed book offers trainers, consultants, evaluation professionals, and human resource executives and practitioners a hands-on resource for understanding and applying the proven principles of confirmative evaluation.
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