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John Newstrom & Edward Scannell The Big Book of Team Building Games: Trust-Building Activities, Team Spirit Exercises, and Other Fun Things to Do
Did you know that games can be a terrifically effective way to build team spirit, communication, and trust among people who work together day in and day out? Team-building games and activities are so stimulating and enjoyable that everyone in the
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Jill Dyche The CRM Handbook: A Business Guide to Customer Relationship Management
As the thinkers have said, you should strive in all situations to know yourself and know your enemy. Most of history's great thinkers, however, were not in business. In business, you have to know your customer and understand how your company
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Mary Beth O'Neill Executive Coaching with Backbone and Heart: A Systems Approach to Engaging Leaders with Their Challenges
Coaching high-powered executives requires something special, something extra. Executive coaches must be more than instructors; they must become partners whose emotional investment in business outcomes equals that of their clients. They must have the
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Tom Matzen and Marybeth Harrison Start and Run a Coffee Bar (+ CD-ROM)
Coffee bars are springing up on every street corner. Now you too can start and run one of today's most popular and profitable business ventures. If you enjoy meeting people and love coffee, this may be the business for you! Two
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