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Daniel Goleman Working with Emotional Intelligence
Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most
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William Isaacs Dialogue and the Art of Thinking Together: A Pioneering Approach to Communicating in Business and in Life
Modern conversation is a lot like nuclear physics, argues William Isaacs. Lots of atoms zoom around, many of which just rush past each other. But others collide, creating friction. Even if our atomic conversations don't turn contentious, they often
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Suzette Haden Elgin The Gentle Art of Verbal Self-Defense at Work
Powerful techniques for combating verbal abuse on the job from the renowned author of the "Gentle Art" series -- with total sales surpassing one million copies. Obscenities, ethnic and sexist epithets, cutting jokes, subtle put-downs -- whether
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Walt Sutton Leap of Strength: A Personal Tour Through the Months Before and Years After You Start Your Own Business
What does it take to start a successful company? Concept and timing are critical, but the psychology of the individual at the helm is what makes most businesses distinct.
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