Alphonse Chapanis

Human Factors in Systems Engineering (Wiley Series in Systems Engineering and Management)


Human Factors in Systems Engineering shows how to integrate human factors into the design of tools, machines, and systems so that they match human abilities and limitations. Unlike virtually all other books on human factors, which leave the ...


Delivering IT and eBusiness Value

'Delivering Business Value from IT' is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively to improving business performance. Chapters 1,2 and 3 detail ...

Jerry Honeycutt

Knowledge Management Strategies


Digital technology is radically increasing the speed at which business is conducted. Ultimately it will transform three major elements of every business: relationships between customers and business partners (commerce), information flow and ...

John J. McGonagle, Carolyn M. Vella

A New Archetype for Competitive Intelligence


McGonagle and Vella maintain that competitive intelligence as we know it is just the first step toward the creation of true "corporate intelligence." Their book thus explores ways in which new channels of communication and new uses of information ...


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