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Ron Ernst RealTime Coaching with Profile
RealTime Coaching is a "how-to" manual for every manager, executive, or leader who is responsible for getting the work of the organization done with and through the cooperation of other people. In RealTime Coaching you'll find a solid, practical
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Patricia E. Seraydarian Writing for Business Results
no description
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James E. Lukaszewski Current Crisis Communication Issues : Getting Your Boss to Buy Into Crisis Planning; Building a Crisis Response Plan That Works; When to Send Your Boss Out to Meet the Press; Managing The Lawyers; Managing The Violent Threat
The first four articles in this five-part monograph provide insight and perspective into difficult and challenging crisis communication issues: 1. How do we get the boss to buy into crisis communications planning? 2. Is there a simple,
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Roberta Mantus, Roberta Moore Telephone Communication in the Information Age (Kf-Office Education)
An invaluable reference for professional secretaries and other office workers as well as those who deal with customers over the phone.
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